Personal Information Collection:
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys).
The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers and email address. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
Non-personally Identifying Information:
We may also collect non-personally identifying information about your visit to our web, and other similar sites based on your browsing activities. This information may include the pages you browse and products and services viewed. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
How we will use your information:
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required.
We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone Email, Fax and the world wide web.
We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. Unless we have your permission, we will share the Personally Identifiable Information you provide online only with other Company entities and/or businesses that provide services to the Company. This may involve exporting Personally Identifiable Information to other jurisdictions, including the United States of America. Where the Company engages third parties to perform services on our behalf, we will require them to
you want us to do (i.e. ‘opt-out Email’, etc or if you have previously objected to receiving information by post for example, but would now like to change your mind and receive information then just say, ‘opt-in post’ in the subject header of your email).
When we will disclose your information to others:
The Company may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.
Accessing and changing your information:
The Company seeks to ensure that your information and preferences are accurate and complete. If you wish to change your information, let us know by sending an e-mail with your name, full mailing address, e-mail address, and relevant information about subscriptions and registrations you have with the Company to firstname.lastname@example.org and we will use reasonable endeavours to honour your request.
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
The Company recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. The Company reviews its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. The Company cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Transferring your information outside of the European Economic Area (EEA):
It may be necessary to transfer your personal information to our subsidiary Companies or our appointed agents located in countries outside of the EEA. This may happen where our servers, agents or suppliers are based outside of the EEA. The data protection and other laws of these countries may not be as comprehensive as those in the UK or the EU – in these instances we will take steps to ensure that your privacy rights are respected.
**The European Economic Area (EEA) currently comprises the Member states of the European Union plus Norway, Iceland and Liechtenstein.
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